DP also told me that the Pro version of their software is meant for business use and that they will no longer be producing a consumer (home user) version of any fingerprint reader software.

This means that DP Personal is not compatible with the latest Java 6.23 release. will not work with Java versions newer than Java 6 update 20 (build 1.6.0_20) is compatible with IE 8 and both 32-bit and 64-bit systems (see here for related info on v. is the last version updated and released for HP is end-of-life software and no further updates or patches will be released (see here)

I've had replys from DigitalPersona (DP) and HP support about this problem, and the news isn't good if you're using DigitalPersona Personal (i.e., not the corporate DigitalPersona Pro version) or if your PC warranty has expired.ĭP Support was very helpful in spite of the fact that HP is responsible for supporting software that comes pre-bundled with HP computers. Disabling the DigitalPersona add-on in IE as suggested by Ryan654 in the previous post also solved my problem. My Internet Explorer 8 browser has crashed several times in the past few weeks, and the problem appears to be related to theDigitalPersona Personal Extension OTS Feedback plugin for IE (DpOtsPluginIe8.dll, v.